Privacy & trust
We know what happened without storing what was said
Gatewarden is built so the evidence trail never becomes a privacy liability. It records that an interaction happened and why it mattered — not the words employees typed.
Privacy-preserving design
Prompt text never leaves the device
Classification happens locally, and only the conclusion is kept.
- Raw prompt text is never stored on the device.
- Only metadata plus the Gatewarden AI classification reason are persisted — for example, “Prompt appeared to contain employee compensation data and PII.”
- Content inspection runs on Gatewarden AI on the device, so prompt text never leaves the device or your network.
Monitoring integrity
If we miss something, we tell you
A monitoring tool is only trustworthy if it's honest about its own gaps. Silent monitoring gaps are unacceptable.
- Autonomous recovery: the appliance detects and restarts crashed components and recovers orphaned network state without human intervention.
- Every self-healing action is logged with timestamp, component, action taken, and gap duration.
- Alerts fire on any monitoring degradation — not only on detected AI events.
- Compliance reports include a Monitoring Health section with uptime and any gaps, so you know exactly how reliable your evidence trail is.
Taken together, privacy-preserving classification and the monitoring-integrity guarantee mean your evidence trail is both defensible and respectful: it captures what compliance requires without turning into a record of everything your employees said.